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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Osker Rodriguez

August 1, 2026

5  out of  5
rating by Osker Rodriguez
"Great service and quote were competitive Thanks."
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Dely Delgado

July 28, 2026

5  out of  5
rating by Dely Delgado
"I had the honor to work with Tirza and Brayan! They were so helpful in getting me the best car insurance coverage at a great rate! It was all stress free and they were very thorough with the policy information, overall amazing customer service! If you are needing any assistance with any type of insurance/services from State Farm, I highly recommend in speaking with Brayan and Tirza for the best resources!"
We responded:
"Dely, Your recommendation means the world to us. We're thrilled to hear that Tirza and Brayan made the process of finding the right car insurance coverage simple, stress-free, and affordable. Our goal is always to provide personalized service, explain coverage options clearly, and help every customer choose the insurance that best fits their needs."
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Brenda JT

July 23, 2026

5  out of  5
rating by Brenda JT
"Had great service at state farm today, thank you Kim"
We responded:
"Kim works hard to take great care of our customers and so thank you for your review of her work Brenda."
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Amanda Mays

July 21, 2026

5  out of  5
rating by Amanda Mays
"Monica helped set me up with a wonderful quote! State Farm is now saving me over $600 a yearand doubling my coverage. I transfered from Geico after over 10 years of service. Thank you"
We responded:
"So glad we were able to get you switched from Geico and find you a better value, Amanda!"
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Devin Kohles

July 17, 2026

5  out of  5
rating by Devin Kohles
"Monica Tincher has been great to work with. She made switching my policy from Progressive, adding coverage, and making it cheaper, all a smooth and simple process."
We responded:
"Monica strives to make the transition to us easy and valuable. Thank you Devin for recognizing that."
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amanda leavelle

July 17, 2026

5  out of  5
rating by amanda leavelle
"Monica saved me a TON of money right when I needed it."
We responded:
"We are happy to hear we helped save you money and find the best value for your insurance needs. Thanks Amanda!!"
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Cheyenne Hoskovec

June 26, 2026

5  out of  5
rating by Cheyenne Hoskovec
"Great!"
We responded:
"Thank you Cheyenne!"
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Garth Heidel

June 13, 2026

5  out of  5
rating by Garth Heidel
"I recently changed my home and auto insurance to Patrick Buchanan and State Farm insurance. Amy Roetcisoencder is my agent. She answered so many questions that she was able to get me to pay slightly higher amounts for better coverage. Amy worked with me for two days and several calls because I was very busy."
We responded:
"Thanks you Garry for trusting Amy and the Team to help with you insurance and a much better value!"
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Pauline Leazer

June 12, 2026

5  out of  5
rating by Pauline Leazer
"They are amazing to work with always friendly and take care of my needs in a timely manner awesome to work with"
We responded:
"We work hard Pauline so THANK YOU for business and review"
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Karen Johnson

June 9, 2026

5  out of  5
rating by Karen Johnson
"Kim Gummow id absolutely fantastic! She has helped us with vehicle, farm/ranch policies. We also purchased Medicare supplement & final expenses life insurance. She made everything easy to understand.
Randy & Karen Johnson"
We responded:
"Thank you, Karen and Randy for your kind review and trusting us with your Medicare supplement, life insurance, Farm Ranch and vehicle insurance!"
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Jenny Lewis

June 2, 2026

5  out of  5
rating by Jenny Lewis
"Amy Roetcisoender is amazing to work with! She's so personable, I feel like I've known her forever. She is a great asset to your company. So far I am pleased with rates & service."
We responded:
"Great thanks Jenny . So glad to hear Amy took great care of you and your Insurance needs to help you find the best value."
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Patrick Cox

May 21, 2026

5  out of  5
rating by Patrick Cox
"If you need insurance this is the best option. Patrick Buchanan runs a first class operation. Kim who manages the Twin Falls area is not only a incredible person but does a fantastic job at helping you on all of your needs. I am proud to be a over 20 year customer with Patrick and his amazing team. They go the extra mile if you have a claim and make sure they follow through and oversee the entire process, it is great to have a team that ensures that the claim is done correctly and you are made solid."
We responded:
"Hey Pat! Thanks for the long term trust in us and your insurance needs. Here's to another 20 years!"
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Kimberly Williams

May 20, 2026

5  out of  5
rating by Kimberly Williams
"Worked with Monica to change over all my policies from Allstate to State Farm and it was an extremely smooth process. Appreciated the time she took to walk me through our new policies. She was very thorough and patient with all my questions. And in the end I saved money. Perfect."
We responded:
"Thank you, Kimberly for making the switch from Allstate! Monica works hard to help her customers"
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Troy Storck

May 20, 2026

5  out of  5
rating by Troy Storck
"Kim is awesome"
We responded:
"Yes, Troy, Kim is awesome and so are you?!! Thanks"
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Ken Bowman

May 20, 2026

5  out of  5
rating by Ken Bowman
"Monica was very open to questioning and request and was able to get resources and help me"
We responded:
"So glad we were here to help answer your questions Ken. Thanks "
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Deborah Rose

May 15, 2026

5  out of  5
rating by Deborah Rose
"Jacqueline was extremely helpful and efficient."
We responded:
"Thank you Deborah for your kind review for Jaqueline."
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Tim Livingston

May 15, 2026

5  out of  5
rating by Tim Livingston
"Amy, is great to work with.To bad..... There aren't more of her out there. If all insurance agents were as knowledgeable and intelligent as her, we would only need one insurance company, in the world......"
We responded:
"Tim, thank you for such a remarkable review."
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Terri Meyer

May 14, 2026

5  out of  5
rating by Terri Meyer
"Kim was absolutely amazing. I had an issue with a policy and she took care of it right away. The best customer service I have ever had in a long time. THANK YOU KIM!"
We responded:
"We are so glad to hear you have had such an amazing experience and appreciate you so much, Terri."
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Josh Vermillion

April 2, 2026

5  out of  5
rating by Josh Vermillion
"Kim at State Farm is awesome.Easy to work with answered every question definitely recommend"
We responded:
"We appreciate your recommendation and business, thanks Josh."
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Julie Harris

March 26, 2026

5  out of  5
rating by Julie Harris
"Amy R with Patrick Buchanan's team was absolutely amazing to work with. She assisted me with binding an insurance policy for our mutual clients. She was professional, prompt and very friendly. State Farm has such a solid name but it's real people, like Amy that makes you so great!"
We responded:
"Thank you Julie for your support and kind review of Amy's hard work!"
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Macy Werner

March 26, 2026

5  out of  5
rating by Macy Werner
"Help me save almost $100 off car insurance and helped find the right policy for me!"
We responded:
"Great! We are here to help you find the best value and right coverages so thank you for your review Macy!"
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Diane Van Engelen

March 20, 2026

5  out of  5
rating by Diane Van Engelen
"Monica Tincher was so helpful with all of my questions. She was very professional and kind."
We responded:
"It’s wonderful to hear that Monica was able to take great care of you. Thank you Diane."
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Lyndsey Schramm

March 20, 2026

5  out of  5
rating by Lyndsey Schramm
"Tiffany is incredibly knowledgeable and truly takes the time to find the best options for her clients. She was able to secure us better rates, and the entire process was seamless even though we had quite a few policies to work through. She’s personable, responsive, and very easy to communicate with. Highly recommend working with her and the team at Patrick Buchanan!"
We responded:
"Thank you, Lyndsey,Your review is really appreciated and so is your business."
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Cara Hoyt

March 19, 2026

5  out of  5
rating by Cara Hoyt
"I have ALL my family's insurance needs covered through Patrick Buchanan's office. Amy R has helped me get organized and saved me money on my insurance needs! Thanks so much for all you do Amy!"
We responded:
"You are too kind and we thank you for trusting us will all your insurance needs. Glad you found an amazing value on your insurance. "
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Brenda Haworth

March 14, 2026

5  out of  5
rating by Brenda Haworth
"It was a great experience! Very professional and covered all bases.. thank you so much ♥️"
We responded:
"So glad you had a great experience, Brenda. Thank you."