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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Jimenez

David Jimenez

October 29, 2024

5  out of  5
rating by David Jimenez
"Alek was awesome got us a really good deal and took care of us from beginning of the process to the end. Recommend him to anybody needing help."
We responded:
"So glad we were able to help and it was great getting to know you."
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Josh Palmer

October 8, 2024

5  out of  5
rating by Josh Palmer
"Gary was a huge help and provided a great quote"
We responded:
"Thanks for the opportunity to earn your business Josh"
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Janine Brown

September 28, 2024

5  out of  5
rating by Janine Brown
"Tiffany Noble was incredible to work with. She explained the process thoroughly and helped with every little tweak I needed to a complicated policy. She endured many emails and phone calls from me and was always patient & helpful. I would highly recommend using Tiffany!"
We responded:
"Thank you Janine. Glad we could take care of your insurance needs."
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Francisco Ibarra

September 26, 2024

4  out of  5
rating by Francisco Ibarra
"Been with state farm(Patrick Buchanan office) for a while now and I've been pleased with the service and prices. Through the years agents have come and gone, but they've been all great. Amanda Anderson , the agent that helped me was exceptionally awsome! Very helpful, nice, personalable and easy to interact with....and she got what I needed done. 👍"
We responded:
"Glad we were able to exceed your expectations Francisco!"
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Ronald Martinez

September 26, 2024

5  out of  5
rating by Ronald Martinez
"Alek Kekerovic is a great person to work with when buying insurance! State Farm also has great rates and good service. Thank you"
We responded:
"Thank you for your business Ron."
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Struther Stromire

September 23, 2024

5  out of  5
rating by Struther Stromire
"Gary Asher is Phenomenal at his Job. His quotes are some of the best out there and he’s super quick and concise with all the information he provides!"
We responded:
"Great to hear. I guess we will keep him!"
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Tony Seamons

September 18, 2024

5  out of  5
rating by Tony Seamons
"Also was so very helpful when placing my coverage. New to Idaho and built a new home. Will highly recommend"
We responded:
"Welcome and glad we meet your needs."
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Susan Sweet

September 12, 2024

5  out of  5
rating by Susan Sweet
"Having had a difficult time reaching the boss, I was actually frustrated enough to cancel the policy. Before that happened, I was transferred to Amanda and she not only solved my problem but also provided alternatives that were very helpful. As a result I'm still insured with your company."
We responded:
"Thank you for your continued trust in us and our entire team of professionals!"
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Lacey Galloway

September 5, 2024

5  out of  5
rating by Lacey Galloway
"Amanda was incredible to work with! She was extremely knowledgeable and took her time, providing me with enough options to make the right plan for me. She was even able to help me insure my teenage driver at an extremely reasonable rate. I was shopping around and preparing to leave State Farm, but she has made me a loyal customer."
We responded:
"Thank you Lacey!"
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Daniel Rakita

September 3, 2024

5  out of  5
rating by Daniel Rakita
"Such an amazing experience with Buchanan State Farm so far. The staff here are quite friendly and insightful. Alexander K really took his time to answer and reassure me of all my questions and concerns while I was shopping for new auto & renters insurance. He was very friendly, patient and broke down all the information I could ever need. He also went out of his way to find what works best for my situation and what I need as a customer while remaining honest and open with me. Overall the experience is excellent. If you’re shopping for new insurance I recommend asking for Alex K. He really does take the time to answer all your questions and save you a pretty penny while at it! 10/10 experience for me."
We responded:
"Daniel! Your business is appreciated."
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Nelson Creek Farm

August 22, 2024

5  out of  5
rating by Nelson Creek Farm
"I have been dealing with Kim G. now on auto insurance and insurance for my farm. She recently got the information I needed to make a great choice on my farms insurance needs that has saved me a ton of money, and more importantly, with no hassles or anything hidden. I am very, very please to this point on the service I have received from Kim at Patrick Buchanan's State Farm Insurance, as well as quick answers and the ability to get in touch with the team when ever I have had a question. Keep up the good work!!!"
We responded:
"Thank you, Nelson, for your review and your business! "
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L Bullard

July 10, 2024

5  out of  5
rating by L Bullard
"I dealt with Genevieve for my insurance quote. She was personable , friendly and very helpful! I will continue to use State Farm because of her and highly recommend this office."
We responded:
"Thank you for your review and trust in us!"
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Joe Shannon

January 25, 2024

5  out of  5
rating by Joe Shannon
"The other day I had a rock chip my windshield, which quickly spread. I spoke with Amanda, and she quickly set me up with a great glass repair shop the very next day. Windshield replaced, zero deductible with my policy. Amanda was awesome. Very professional, and got a business close to my home. Thank you for the great service."
We responded:
"Thank you Joe. Our pleasure."
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Ross Farr

December 21, 2023

5  out of  5
rating by Ross Farr
"Im a lender and involved in many, many purchase loan transactions. Getting home owner's insurance documentation is sometimes a goose chase. But Becca Ford at Patrick Buchanan State Farm was fast, professional, and nice to work with. The quote was very competitive, too. Thank you, Becca."
We responded:
"Thank you Ross! Anytime."
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Paul Goddard

September 10, 2023

4  out of  5
rating by Paul Goddard
"I don't think I've ever actually met Patrick Buchanan, but his staff are quite friendly and helpful."
We responded:
"Thank you Paul for recognizing my amazing team. Sorry I missed you when you’re in here last but I’m available to find a convenient time."
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Wayne Anderson

September 8, 2023

5  out of  5
rating by Wayne Anderson
"I had all my questions on supplement insurance answer. Shelby was so helpful explaining which plan is best for me."
We responded:
"Thank you Wayne. "
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Brittney Courtnay

September 8, 2023

5  out of  5
rating by Brittney Courtnay
"Always amazing customer service. Kim has top notch customer service friendly and reliable every time!"
We responded:
"We appreciate your support. Thank you, Brittany."
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Nate Berggren

September 7, 2023

5  out of  5
rating by Nate Berggren
"Shelby got my renters insurance in less than hour. I am so glad that Patrick has great staff like her!"
We responded:
"Thank you Nate!!"
Profile photo of Samantha Anderson

Samantha Anderson

September 7, 2023

5  out of  5
rating by Samantha Anderson
"I talked with Shelby Densley and she is a problem solver. She told me the coverage I have and got me to the right people. Thank You !!"
We responded:
"Very much appreciated Samantha"
Profile photo of Keith Nix

Keith Nix

September 7, 2023

5  out of  5
rating by Keith Nix
"I am so happy with the service Shelby Densley gave me. She helped me set up a life insurance plan without all the fuss. Thank you for this pleasant young lady, Patrick!! I feel so good about my policy and the way Shelby explained everything to me."
We responded:
"Thank you for taking the time to share your positive experience with Shelby Densley at Patrick Buchanan - State Farm Insurance Agent. We're thrilled to hear that she provided you with excellent service and made the process of setting up your life insurance plan hassle-free. We appreciate your feedback and are glad to know that you feel confident about your policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (208) 745-2000."
Profile photo of Alexsis Lemons

Alexsis Lemons

September 7, 2023

5  out of  5
rating by Alexsis Lemons
"New to the area snd looking to switch up my insurance. Called to inquire and spoke to Shelby- she made me feel confident to change insurance and even helped me to pick up new life benefits. I feel really confident working with this group. What a lovely experience!"
We responded:
"Thank you for your review, Alexsis! We're glad to hear that Shelby provided you with excellent service and helped you feel confident in switching your insurance. We appreciate your trust in our team and we look forward to serving you for all your insurance needs."
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Sarah Kennedy

September 6, 2023

5  out of  5
rating by Sarah Kennedy
"Kim was amazing, very helpful and I could not have asked for a better representative from Stare Farm! I am truly thankful for her during my time in need!"
We responded:
"Sarah, we're thrilled to hear that Kim provided you with exceptional service during your time of need. We appreciate your trust in our agency and look forward to assisting you in the future. "
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Krazy8 Auto

September 6, 2023

5  out of  5
rating by Krazy8 Auto
"Contacted Kim to help me with an insurance quote for our businesses. She handles our personal vehicles and always take care of us. I will for sure be working with her in the future & just wanted you guys to know what a great employee & asset you guys have. Thank you so much, Kim!"
We responded:
"Thank you! We appreciate your trust in Kim and our team at Patrick Buchanan - State Farm Insurance Agent. We're glad to hear that she provided excellent service for your personal vehicles and was able to assist you with your business insurance quote. We look forward to continuing to serve you in the future. Thank you again for your feedback!"
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Ashley Elmer

September 6, 2023

5  out of  5
rating by Ashley Elmer
"Becca Ford is amazing she helped us get a quote and went above and beyond"
We responded:
"Thank you for your positive review, Ashley! We are thrilled to hear that Becca Ford provided exceptional service and went above and beyond to assist you with your quote. We appreciate your feedback and look forward to continuing to provide excellent service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (208) 745-2000."
Profile photo of Jake Anderson

Jake Anderson

September 6, 2023

5  out of  5
rating by Jake Anderson
"Recently spoke to them about changing my current coverage to State Farm, Shelby was very helpful and friendly! Made it very easy to understand everything I need to get covered. Will be doing more business with them!"
We responded:
"Thank you for your positive feedback, Jake! We're glad to hear that Shelby provided you with helpful and friendly service. We appreciate your business and look forward to assisting you with your insurance needs in the future."