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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dotty Lewis

April 25, 2023

5  out of  5 rating by Dotty Lewis
"Great at insuranceRayoreally did a great job helping us with our insurance quotes and questions."

Luis Martinez

December 16, 2021

5  out of  5 rating by Luis Martinez
"Best Place For Insurance!"

Garry Dowling

December 16, 2021

1  out of  5 rating by Garry Dowling
"If you have towing with them good luck. They don't pay the towing up front so if you break down good luck if you don't have any money on the roadside. Bad enough your broke down. But they told me pay for the towing and they'll reimburse me. Ok 3hr round trip too Haley and 25 dollars in gas to get 75.00 wow don't add up. I told her how can i come too Haley if my car is broke down. Car broke down,stress and being almost laughed at by them. Why have towing. I'm done with State Farm"

this girl

July 7, 2021

5  out of  5 rating by this girl
"I absolutely love the fact that they go above and beyond to make sure you get the best out of your insurance."

Paulo Gonzalez

April 12, 2021

5  out of  5 rating by Paulo Gonzalez
"From the moment you call State Farm located near Canyon Ridge HS, you are treated with professionalism, they answered all of my questions and saved me money !"

Spycie Pepper

February 13, 2021

5  out of  5 rating by Spycie Pepper
"Don and Marcus are both wonderful when it comes to helping people with starting out! Thank you!"

Monica Archuleta

January 7, 2021

5  out of  5 rating by Monica Archuleta
"Zac was amazing at state farm he was very nice and very curtious and on point. He got me a very reasonable price on my car insurance. I will be recommending state farm to my friend's."

Jonathan Adams

November 13, 2020

5  out of  5 rating by Jonathan Adams
"Great staff, always care about your personal life not only about business!"

Karla Bartlett

March 13, 2020

5  out of  5 rating by Karla Bartlett
"State Farm has always been an exceptional insurance company to work with and we really love our local agent and office staff. Nicole was so helpful in getting all of our policies transferred over when we arrived in Twin Falls last summer. Any time I have questions regarding appropriate coverage or adding drivers to our policies there is always someone available to help me. I would recommend State Farm in general and Patrick Buchanan specifically to anyone that values high quality insurance products and excellent customer service!"

Kari Kernan

January 27, 2020

5  out of  5 rating by Kari Kernan
"Best insurance experience out of my 9 years of driving! Saving us more than $600 a year compared to geico!"

martin moya

January 16, 2020

5  out of  5 rating by martin moya
"Jessica is awesome she is amazing, highly recommend going to see her for all your insurance needs, very friendly and always willing to help you find the right solution for you!"

kayla dowdy

November 23, 2019

5  out of  5 rating by kayla dowdy
"Very professional and helpful staff!"

Alyssa Jackson

October 7, 2019

5  out of  5 rating by Alyssa Jackson
"I was contacted by Nicole to help me with an insurance quote. I had no idea what I was doing, what questions to ask or what information to have handy for any questions she may have. She was so patient with me & taught me everything I needed to know for auto insurance. I will for sure be working with her in the future & just wanted you guys to know what a great employee & asset you guys have. Thank you so much, Nicole! 😄"

jerrett porter

June 5, 2019

5  out of  5 rating by jerrett porter
"ok"

Danyel McGary

February 1, 2019

5  out of  5 rating by Danyel McGary
"Very friendly staff. Clean environment. They make everything a breeze!"

On an Adventure

January 31, 2019

5  out of  5 rating by On an Adventure
"I've never had an insurance experience quite like the one Patrick's office gave me. No one had ever fully explained my insurance to me. I appreciated the time they took to inform me!"

Jeff Fink

January 28, 2019

5  out of  5 rating by Jeff Fink
"Very friendly and knowledgeable staff!"

Deaven Anderson

January 28, 2019

5  out of  5 rating by Deaven Anderson
"Had a great experience! Everyone was super helpful and the office had a great environment. Without a doubt the nicest Insurance location Ive ever been to!"

Billi Jo Rose

January 28, 2019

5  out of  5 rating by Billi Jo Rose
"Great office! MarQuisha is the best! Go see her for all your insurance needs. She's helpful, informative and will make the process as simple as possible."

MarQuisha Anderson

January 28, 2019

5  out of  5 rating by MarQuisha Anderson
"Great Office, Very Friendly Staff, Stress Free process! So nice to know I'm getting the best value for my money! Extremely Pleased with the overall process."

Slick Daddy.357

January 25, 2019

5  out of  5 rating by Slick Daddy.357
"They have a really friendly team, that takes care of you and take the time to explain everything."

Morlica Long

January 15, 2019

5  out of  5 rating by Morlica Long
"Great office and friendly staff! And, I know I’m getting the best value and protection. It was so easy to switch to State Farm too."

Leslie Dow

January 3, 2019

5  out of  5 rating by Leslie Dow
"Office was clean and nice. I was offered a refreshment immediately and Nicokecmade me feel welcome when she provided me with an insurance proposal."

Gavin Jonws

October 30, 2018

5  out of  5 rating by Gavin Jonws
"Beat insurance agent in the state"