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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debra Carr

Debra Carr

March 14, 2025

5  out of  5
rating by Debra Carr
"Amanda is awesome. She explains everything to you ."
We responded:
"So glad we could help you Debra"
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Kristy Walton

March 5, 2025

5  out of  5
rating by Kristy Walton
"I have had the pleasure of getting to know most of the people that work at the Patrick Buchanan office in Twin Falls, Idaho. Alex took care of all my insurance needs and went well above and beyond to get things done. He is a super kind person, happy, and always smiling, which really brightens my day!! I highly recommend State Farm!"
We responded:
"Thank you Kristy. You are a valued customer!"
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jonie benson

March 4, 2025

5  out of  5
rating by jonie benson
"Amanda did a great job helping me with adding on to my policy."
We responded:
"Thank you for your continued business Jonie "
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K Hanson

March 3, 2025

5  out of  5
rating by K Hanson
"Alek helped me change over my home and auto insurance and saved me money! He was very knowledgeable, easy to communicate with, friendly, and efficient!"
We responded:
"Welcome aboard! Thanks K!"
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andy uhri

March 1, 2025

5  out of  5
rating by andy uhri
"Good communication and explanation of coverages and policies. Amanda has a great work ethics, probably from her upbringing."
We responded:
"Thank you for your kind works and review Andy."
Profile photo of Montana Wilde

Montana Wilde

February 28, 2025

5  out of  5
rating by Montana Wilde
"Alex was the greatest with helping me get insurance set up. He explained things very well to me. He made sure that I was able to afford what I was getting. He’s also very friendly and was a pleasure to work with. I give him a 10+ star rating and I will definitely send people to him for insurance"
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Brenda

February 21, 2025

5  out of  5
rating by Brenda
"I had a wonderful experience at state farm this morning with Alek, it was pleasantly refreshing to receive professional yet personable service complete with a smile , everyone there were very nice, I'm a first timer with State farm and so far I feel like I made a good decision, thank you Alek"
We responded:
"Welcome to the family, Brenda!"
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LuAnn W. Craner

February 16, 2025

5  out of  5
rating by LuAnn W. Craner
"Amanda was the Best getting us help we needed for repairs on our truck. She kept us informed & got us paid by corporate in a timely manner. It's very nice dealing with our local State Farm rather than corporate customer-help phone calls. Thanks you Amanda!"
We responded:
"Always happy to help"
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Samuel Carrasco

January 28, 2025

5  out of  5
rating by Samuel Carrasco
"Alek Kekerovic Great person he helped me and answered all my questions. Has patience and a great personality. Made me feel important. Thanks again Alek kekerovic"
We responded:
"Thanks Samuel, we appreciate your business"
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Linda Bright

January 4, 2025

5  out of  5
rating by Linda Bright
"Amanda was great! She researched and took care of my questions promptly and kept me informed along the way."
We responded:
"I’m happy to hear we were able to help! "
Profile photo of Skyler Humphrey

Skyler Humphrey

January 1, 2025

5  out of  5
rating by Skyler Humphrey
"Kim was awesome to work with!"
We responded:
"I’m so glad to see we can help"
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Steven Douglas

December 30, 2024

5  out of  5
rating by Steven Douglas
"Kim Gummow was EXTREMELY helpful and provided amazing service and was able to answer all of my questions and I would recommend her to help anyone with joining the state farm family!"
We responded:
"Welcome to our community and glad to see your satisfaction!"
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Ryan Hansen

November 20, 2024

5  out of  5
rating by Ryan Hansen
"Amanda did a great job helping with reimbursement from a sub par towing experience."
We responded:
"So glad to hear! Thanks Ryan."
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David Jimenez

October 29, 2024

5  out of  5
rating by David Jimenez
"Alek was awesome got us a really good deal and took care of us from beginning of the process to the end. Recommend him to anybody needing help."
We responded:
"So glad we were able to help and it was great getting to know you."
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Josh Palmer

October 8, 2024

5  out of  5
rating by Josh Palmer
"Gary was a huge help and provided a great quote"
We responded:
"Thanks for the opportunity to earn your business Josh"
Profile photo of Janine Brown

Janine Brown

September 28, 2024

5  out of  5
rating by Janine Brown
"Tiffany Noble was incredible to work with. She explained the process thoroughly and helped with every little tweak I needed to a complicated policy. She endured many emails and phone calls from me and was always patient & helpful. I would highly recommend using Tiffany!"
We responded:
"Thank you Janine. Glad we could take care of your insurance needs."
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Francisco Ibarra

September 26, 2024

4  out of  5
rating by Francisco Ibarra
"Been with state farm(Patrick Buchanan office) for a while now and I've been pleased with the service and prices. Through the years agents have come and gone, but they've been all great. Amanda Anderson , the agent that helped me was exceptionally awsome! Very helpful, nice, personalable and easy to interact with....and she got what I needed done. 👍"
We responded:
"Glad we were able to exceed your expectations Francisco!"
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Ronald Martinez

September 26, 2024

5  out of  5
rating by Ronald Martinez
"Alek Kekerovic is a great person to work with when buying insurance! State Farm also has great rates and good service. Thank you"
We responded:
"Thank you for your business Ron."
Profile photo of Struther Stromire

Struther Stromire

September 23, 2024

5  out of  5
rating by Struther Stromire
"Gary Asher is Phenomenal at his Job. His quotes are some of the best out there and he’s super quick and concise with all the information he provides!"
We responded:
"Great to hear. I guess we will keep him!"
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Tony Seamons

September 18, 2024

5  out of  5
rating by Tony Seamons
"Also was so very helpful when placing my coverage. New to Idaho and built a new home. Will highly recommend"
We responded:
"Welcome and glad we meet your needs."
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Susan S

September 12, 2024

5  out of  5
rating by Susan S
"Having had a difficult time reaching the boss, I was actually frustrated enough to cancel the policy. Before that happened, I was transferred to Amanda and she not only solved my problem but also provided alternatives that were very helpful. As a result I'm still insured with your company."
We responded:
"Thank you for your continued trust in us and our entire team of professionals!"
Profile photo of Lacey Galloway

Lacey Galloway

September 5, 2024

5  out of  5
rating by Lacey Galloway
"Amanda was incredible to work with! She was extremely knowledgeable and took her time, providing me with enough options to make the right plan for me. She was even able to help me insure my teenage driver at an extremely reasonable rate. I was shopping around and preparing to leave State Farm, but she has made me a loyal customer."
We responded:
"Thank you Lacey!"
Profile photo of Daniel Rakita

Daniel Rakita

September 3, 2024

5  out of  5
rating by Daniel Rakita
"Such an amazing experience with Buchanan State Farm so far. The staff here are quite friendly and insightful. Alexander K really took his time to answer and reassure me of all my questions and concerns while I was shopping for new auto & renters insurance. He was very friendly, patient and broke down all the information I could ever need. He also went out of his way to find what works best for my situation and what I need as a customer while remaining honest and open with me. Overall the experience is excellent. If you’re shopping for new insurance I recommend asking for Alex K. He really does take the time to answer all your questions and save you a pretty penny while at it! 10/10 experience for me."
We responded:
"Daniel! Your business is appreciated."
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Nelson Creek Farm

August 22, 2024

5  out of  5
rating by Nelson Creek Farm
"I have been dealing with Kim G. now on auto insurance and insurance for my farm. She recently got the information I needed to make a great choice on my farms insurance needs that has saved me a ton of money, and more importantly, with no hassles or anything hidden. I am very, very please to this point on the service I have received from Kim at Patrick Buchanan's State Farm Insurance, as well as quick answers and the ability to get in touch with the team when ever I have had a question. Keep up the good work!!!"
We responded:
"Thank you, Nelson, for your review and your business! "
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L Bullard

July 10, 2024

5  out of  5
rating by L Bullard
"I dealt with Genevieve for my insurance quote. She was personable , friendly and very helpful! I will continue to use State Farm because of her and highly recommend this office."
We responded:
"Thank you for your review and trust in us!"