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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nelson Creek Farm

August 22, 2024

5  out of  5
rating by Nelson Creek Farm
"I have been dealing with Kim G. now on auto insurance and insurance for my farm. She recently got the information I needed to make a great choice on my farms insurance needs that has saved me a ton of money, and more importantly, with no hassles or anything hidden. I am very, very please to this point on the service I have received from Kim at Patrick Buchanan's State Farm Insurance, as well as quick answers and the ability to get in touch with the team when ever I have had a question. Keep up the good work!!!"
We responded:
"Thank you, Nelson, for your review and your business! "
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L Bullard

July 10, 2024

5  out of  5
rating by L Bullard
"I dealt with Genevieve for my insurance quote. She was personable , friendly and very helpful! I will continue to use State Farm because of her and highly recommend this office."
We responded:
"Thank you for your review and trust in us!"
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Joe Shannon

January 25, 2024

5  out of  5
rating by Joe Shannon
"The other day I had a rock chip my windshield, which quickly spread. I spoke with Amanda, and she quickly set me up with a great glass repair shop the very next day. Windshield replaced, zero deductible with my policy. Amanda was awesome. Very professional, and got a business close to my home. Thank you for the great service."
We responded:
"Thank you Joe. Our pleasure."
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Ross Farr

December 21, 2023

5  out of  5
rating by Ross Farr
"Im a lender and involved in many, many purchase loan transactions. Getting home owner's insurance documentation is sometimes a goose chase. But Becca Ford at Patrick Buchanan State Farm was fast, professional, and nice to work with. The quote was very competitive, too. Thank you, Becca."
We responded:
"Thank you Ross! Anytime."
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Paul Goddard

September 10, 2023

4  out of  5
rating by Paul Goddard
"I don't think I've ever actually met Patrick Buchanan, but his staff are quite friendly and helpful."
We responded:
"Thank you Paul for recognizing my amazing team. Sorry I missed you when you’re in here last but I’m available to find a convenient time."
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Wayne Anderson

September 8, 2023

5  out of  5
rating by Wayne Anderson
"I had all my questions on supplement insurance answer. Shelby was so helpful explaining which plan is best for me."
We responded:
"Thank you Wayne. "
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Brittney Courtnay

September 8, 2023

5  out of  5
rating by Brittney Courtnay
"Always amazing customer service. Kim has top notch customer service friendly and reliable every time!"
We responded:
"We appreciate your support. Thank you, Brittany."
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Nate Berggren

September 7, 2023

5  out of  5
rating by Nate Berggren
"Shelby got my renters insurance in less than hour. I am so glad that Patrick has great staff like her!"
We responded:
"Thank you Nate!!"
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Samantha Anderson

September 7, 2023

5  out of  5
rating by Samantha Anderson
"I talked with Shelby Densley and she is a problem solver. She told me the coverage I have and got me to the right people. Thank You !!"
We responded:
"Very much appreciated Samantha"
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Keith Nix

September 7, 2023

5  out of  5
rating by Keith Nix
"I am so happy with the service Shelby Densley gave me. She helped me set up a life insurance plan without all the fuss. Thank you for this pleasant young lady, Patrick!! I feel so good about my policy and the way Shelby explained everything to me."
We responded:
"Thank you for taking the time to share your positive experience with Shelby Densley at Patrick Buchanan - State Farm Insurance Agent. We're thrilled to hear that she provided you with excellent service and made the process of setting up your life insurance plan hassle-free. We appreciate your feedback and are glad to know that you feel confident about your policy. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (208) 745-2000."
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Alexsis Lemons

September 7, 2023

5  out of  5
rating by Alexsis Lemons
"New to the area snd looking to switch up my insurance. Called to inquire and spoke to Shelby- she made me feel confident to change insurance and even helped me to pick up new life benefits. I feel really confident working with this group. What a lovely experience!"
We responded:
"Thank you for your review, Alexsis! We're glad to hear that Shelby provided you with excellent service and helped you feel confident in switching your insurance. We appreciate your trust in our team and we look forward to serving you for all your insurance needs."
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Sarah Kennedy

September 6, 2023

5  out of  5
rating by Sarah Kennedy
"Kim was amazing, very helpful and I could not have asked for a better representative from Stare Farm! I am truly thankful for her during my time in need!"
We responded:
"Sarah, we're thrilled to hear that Kim provided you with exceptional service during your time of need. We appreciate your trust in our agency and look forward to assisting you in the future. "
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Krazy8 Auto

September 6, 2023

5  out of  5
rating by Krazy8 Auto
"Contacted Kim to help me with an insurance quote for our businesses. She handles our personal vehicles and always take care of us. I will for sure be working with her in the future & just wanted you guys to know what a great employee & asset you guys have. Thank you so much, Kim!"
We responded:
"Thank you! We appreciate your trust in Kim and our team at Patrick Buchanan - State Farm Insurance Agent. We're glad to hear that she provided excellent service for your personal vehicles and was able to assist you with your business insurance quote. We look forward to continuing to serve you in the future. Thank you again for your feedback!"
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Ashley Elmer

September 6, 2023

5  out of  5
rating by Ashley Elmer
"Becca Ford is amazing she helped us get a quote and went above and beyond"
We responded:
"Thank you for your positive review, Ashley! We are thrilled to hear that Becca Ford provided exceptional service and went above and beyond to assist you with your quote. We appreciate your feedback and look forward to continuing to provide excellent service. If you have any further questions or need assistance, please don't hesitate to reach out to us at (208) 745-2000."
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Jake Anderson

September 6, 2023

5  out of  5
rating by Jake Anderson
"Recently spoke to them about changing my current coverage to State Farm, Shelby was very helpful and friendly! Made it very easy to understand everything I need to get covered. Will be doing more business with them!"
We responded:
"Thank you for your positive feedback, Jake! We're glad to hear that Shelby provided you with helpful and friendly service. We appreciate your business and look forward to assisting you with your insurance needs in the future."
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Crista Hassard

September 6, 2023

5  out of  5
rating by Crista Hassard
"From the moment I walked into the office I was treated as family. Becca Ford did an excellent job and helping me assess what needs I had for insurance and helping me meet the best price, and coverage that I could get."
We responded:
"Thank you so much for your kind review, Crista! We are happy to hear that Becca Ford provided excellent service and helped you find the best insurance coverage at a great price. We value family, which means we value you! We appreciate your business and look forward to serving you again in the future. "
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Kayla Dowdy

September 6, 2023

5  out of  5
rating by Kayla Dowdy
"I have been using State Farm for about 3 years now. Kim has always been fabulous at answering questions, and making sure anything i need is taken care of in a timely manner. Their customer service has always been top notch!"
We responded:
"Kayla! We're thrilled to hear that you've had a positive experience with our State Farm team, especially with Kim's excellent customer service. We appreciate your continued trust in us and look forward to serving you for many more years to come."
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Justin Elmer

September 5, 2023

5  out of  5
rating by Justin Elmer
"Having State Farm through Patrick's office has been absolutely amazing. All the staff has been very kind, very professional, always willing to answer questions, and spot on with claim help. Rebecca in particular has been who I work with and she's been outstanding. Thanks!"
We responded:
"Thank you for your kind words, Justin! We're thrilled to hear that you've had a positive experience with our team at Patrick Buchanan - State Farm Insurance Agent. We take pride in providing excellent service and are glad to know that Rebecca has been outstanding in assisting you."
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Tammy Elmer

September 5, 2023

5  out of  5
rating by Tammy Elmer
"Rebecca Ford is amazing, I always thought State Farm was expensive so I was with a company for 10 years and she did my insurance and was considerably lower than what I was paying for other company. She’s always kind and helpful when I need help. Thanks for making getting insurance easy and affordable."
We responded:
"Tammy! We're thrilled to hear that Rebecca was able to provide you with affordable insurance coverage. We strive to make the insurance process easy and accessible for all our customers."
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Dotty Lewis

April 25, 2023

5  out of  5
rating by Dotty Lewis
"Great at insuranceRayoreally did a great job helping us with our insurance quotes and questions."
We responded:
"Thank you Dotty. We are grateful for your business."
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Garry Dowling

December 16, 2021

1  out of  5
rating by Garry Dowling
"If you have towing with them good luck. They don't pay the towing up front so if you break down good luck if you don't have any money on the roadside. Bad enough your broke down. But they told me pay for the towing and they'll reimburse me. Ok 3hr round trip too Haley and 25 dollars in gas to get 75.00 wow don't add up. I told her how can i come too Haley if my car is broke down. Car broke down,stress and being almost laughed at by them. Why have towing. I'm done with State Farm"
We responded:
"Hello Garry I’m sorry for your experience on this claim on your broken down vehicle. We have numerous ways to help process your claim virtually or here locally and have reached out personally to try to help you resolve it. Please contact my office at your earliest convenience to find the best way to process your claim to your satisfaction."
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this girl

July 7, 2021

5  out of  5
rating by this girl
"I absolutely love the fact that they go above and beyond to make sure you get the best out of your insurance."
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Paulo Gonzalez

April 12, 2021

5  out of  5
rating by Paulo Gonzalez
"From the moment you call State Farm located near Canyon Ridge HS, you are treated with professionalism, they answered all of my questions and saved me money !"
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Spycie Pepper

February 13, 2021

5  out of  5
rating by Spycie Pepper
"Don and Marcus are both wonderful when it comes to helping people with starting out! Thank you!"
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Monica Archuleta

January 7, 2021

5  out of  5
rating by Monica Archuleta
"Zac was amazing at state farm he was very nice and very curtious and on point. He got me a very reasonable price on my car insurance. I will be recommending state farm to my friend's."